Support Topic
Note: We’ve moved WNYPress’s online store infrastructure to a new platform to improve performance, reliability and security. New accounts temporarily can’t sell digital products, but existing sellers can…
Website Security firewall can allow or block IP addresses from accessing your site. Allowed IP Addresses aren’t blocked by firewall security rules that restrict access by IP address…
Follow the steps below to update your WordPress site to use a new domain name. After changing the domain in WordPress, you may also need to update the…
As your business grows and changes, so does your website. While you don’t want to make changes too often, it may be time for a new theme (or…
Closing your WNYPress account will permanently delete all associated information. Warning: You cannot request refunds once you close your account. To determine if you’re eligible for a refund,…
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Link an existing calendar on your website, or manually add events to a custom calendar within Website Builder. If you want to link an existing public calendar, have…
To enhance your account security, you can require 2-step verification every time you sign in to your account and for all high-risk actions (like changing your password). This…
You can upload files to your Managed Hosting for WordPress account with SFTP. This is useful for uploading large files to your WordPress site or when you need…
A Secure Shell (SSH) connection can be used instead of phpMyAdmin to import an SQL backup file to your database. It’s an advanced method that can help when importing…