Support Topic
A Secure Shell (SSH) connection can be used instead of phpMyAdmin to export an SQL backup file for your database. It’s an advanced method that can help when…
An SSL certificate encrypts traffic coming from or going to visitors through your website, like email addresses or credit card information. Encrypted traffic can’t be seen by anyone…
Getting started with your WordPress online store is quick and easy with the WooCommerce Setup Wizard. Sign in to WordPress. In the left-hand menu, click Plugins, which will…
Manually renew your products at any time, even if they’re set to auto-renew. Note: If you’re looking to renew an expired domain, the steps are different. Go to…
Sometimes you need to preview your website files on your hosting account before pointing your domain to it. You can do this by adding entries to the hosts…
Renew your expired domains before they’re removed from your account. Some domains may include a redemption fee when renewing. Sign in to your WNYPress Domain Portfolio. (Need help…
Traceroutes can help identify a network problem. On Windows, perform a traceroute using the Command Prompt. Run cmd.exe for your version of Windows: Windows 8: Right-click the Start…
After you’ve added an online appointments section to your website and added services (events and appointments), you need a way to accept payments. Stripe, Square or PayPal. Go…
You can transfer a domain name from your WNYPress account to another WNYPress account so long as the domain is eligible. Domains aren’t eligible for an account transfer…
To help keep your account secure, we recommend that you keep your account profile information up to date. Your profile info includes your name, email and postal addresses,…