Configuring DNS for your Web Hosting (cPanel) domain

You’ve built a site in Web Hosting (cPanel) and are ready to go live. To make your site accessible to the web, you’ll need to make sure DNS is properly configured. Usually DNS changes will propagate within a few hours, but it can take up to 48 hours for everything to propagate across the internet.

Warning: This article covers an advanced technical topic. If the steps are completed incorrectly, it’s possible to make unwanted changes to your site. Before making changes, we recommend exporting your DNS or taking a screenshot of your DNS records as a backup. Review the Statement of Support to learn more about support for WNYPress products and services.

1: Find your nameservers and where you manage DNS

Before making any change, check your nameservers to make sure you’re updating DNS at the correct location. Your nameservers will indicate the hosting company you should use to manage your domain’s DNS.

Domains registered at WNYPress: View your nameservers in your WNYPress account.
Domains registered elsewhere: Contact your domain registrar for information.

2. Web Hosting (cPanel) DNS

Go to your DNS host and ensure these records are pointed appropriately so your Web Hosting (cPanel) site can be accessible through the web.

Type	Name	Data
A	@	Your Web Hosting (cPanel) IP address
CNAME	www	Your domain name (for example, coolexample.com)

Note: DNS hosts can vary with their labeling and formatting. We recommend contacting your DNS host if you’re unsure how to proceed because their requirements look different from these example records.

3. (Optional) Mail DNS

If you plan to host email at your Web Hosting (cPanel), ensure these records are pointed appropriately at your DNS host.

Type	Name	Data
A	mail	Your Web Hosting (cPanel) IP address
MX	@	mail.[your domain name] (for example, mail.coolexample.com)
TXT	@	v=spf1 include:secureserver.net -all
TXT	admin	v=spf1 include:secureserver.net -all
CNAME	webmail	Your domain name (for example, coolexample.com)

Note: The priority determines which record to contact first when multiple MX records exist on the domain. A lower number means more preferred, and the record with the lowest priority will be used first. For single MX record settings, set the priority to 0 (zero). Add an MX record

3. (Optional) Miscellaneous DNS

Adding these records at your DNS host can be helpful for specific Web Hosting (cPanel) features to work, but are not needed for basic web and email hosting.

Type	Name	Data
A	admin	Your Web Hosting (cPanel) IP address
CNAME	autoconfig	Your domain name (for example, coolexample.com)
CNAME	autoconfig.admin	Your domain name (for example, coolexample.com)
CNAME	autodiscover	Your domain name (for example, coolexample.com)
CNAME	autodiscover.admin	Your domain name (for example, coolexample.com)
CNAME	cpanel	Your domain name (for example, coolexample.com)
CNAME	ftp	Your domain name (for example, coolexample.com)
CNAME	webdisk	Your domain name (for example, coolexample.com)
CNAME	webdisk.admin	Your domain name (for example, coolexample.com)
CNAME	whm	Your domain name (for example, coolexample.com)
CNAME	www.admin	Your domain name (for example, coolexample.com)
CNAME	_domainconnect	_domainconnect.gd.domaincontrol.com.

Type	Service	Protocol	Name	Priority	Weight	Port	Value
SRV	_autodiscover	_tcp	@	0	0	443	cpanelemaildiscovery.cpanel.net
SRV	_autodiscover	_tcp	admin	0	0	443	cpanelemaildiscovery.cpanel.net

4. Remove conflicting DNS

If you have DNS records with identical type and name combinations to your Web Hosting (cPanel), we recommend removing these conflicts. For example:

Type	Name	Data	Action
A	@	Your Web Hosting (cPanel) IP address	Add this record
A	@	A different IP address	Remove this record

Support