These are the essential articles for managing your WNYPress account. Use this list as a guide to learn more about tasks like working with delegates, renewing your products and services or setting up payment methods.
Explore my account
Manage your account and open your products.
Keep my account secure
Change your account password and enhance security with two-step verification.
- Change my WNYPress account password
- Check my WNYPress account activity
- Enable or disable 2-step verification for your WNYPress account
- Change my verification phone number
Work with delegates
Invite others to access your account or request access to other accounts.
- What is delegate access?
- Delegate access: Levels of permission
- Invite a delegate to access my WNYPress account
- Accept a request to access my account
- Change a delegate’s access level
- Remove a delegate user from my account
- Request access to another person’s WNYPress account
- Access another person’s account as a delegate
Renew my products and services
Manually or automatically pay for your subscriptions.
- Cancel a subscription for my WNYPress product
- Turn on auto-renew
- Manually renew my products or services
Manage my billing information
Add, change and update your payment methods and view your receipts.
- Add a payment method to my WNYPress account
- Change my subscription payment method
- Change my credit card expiration date or billing address
- Delete a payment method
- View my WNYPress receipts
Troubleshoot my account
Find solutions to common problems.
- Change my WNYPress account password
- I forgot my username
- I can’t sign in to my WNYPress account
- Troubleshoot: Identity verification methods
- Regain access to my domain or my WNYPress account
Contact customer support
Make sure your contact info is up to date, then call us for more help.
Know my privacy rights
Learn how we keep your information private.
Close my account or products
Delete your account and products or request a refund.